date：2023-07-23 10:08:43 click：136times
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Troubleshooting Guide for On88 Login Account Recovery
On88 is an online gaming platform where users can play casino games and bet on sports events. However, there could be instances where users face issues with their On88 login account. These issues could range from forgetting passwords to account hacks. Nevertheless, in this troubleshooting guide, we’ll take a look at how users can recover their On88 login accounts.
Password Recovery
To recover your On88 login account password, you’ll have to follow these simple steps:
Step 1: Open the On88 website and click on the login icon located at the top right corner of the homepage.
Step 2: Once the login page opens, click on the “Forgot Password” option located under the password field.
Step 3: Provide your registered email address, phone number, or username.
Step 4: You’ll receive a verification code on your email or phone number. Enter the verification code and click on the submit button.
Step 5: Now, you can reset your password by creating a new one.
Account Recovery
In case you are unable to recover your On88 login account using the above password recovery method, you may have to recover your account. The account recovery process involves verifying your identity with the On88 Support Team. Follow these steps to recover your account:
Step 1: Open the On88 website and click on the support icon located at the top right corner of the homepage.
Step 2: Fill in the support form with your registered email ID, name, and describe your account issue.
Step 3: Provide supporting documents that verify your identity, such as passport, driver’s license, or ID card.
Step 4: Once the On88 support team reviews your account recovery request, you’ll receive a response on your email.
Step 5: Follow the instructions provided in the email to recover your account successfully.
Common Issues with On88 Login Account Recovery and Their Solutions
Issue 1: The on-screen prompt on password reset isn’t functioning correctly.
Solution: First, ensure that your internet connection is stable. If that doesn’t work, clear your browser’s cache and cookies. You can then attempt to reset your password again.
Issue 2: Incorrect verification code on password reset.
Solution: Ensure that you have provided the correct phone number and email address that you registered on your On88 account. Also, check the spam folder in your email to verify if the verification code email is lying there.
Issue 3: Failure to reset your password even after verifying your identity.
Solution: You’ll have to contact the On88 support team to request account recovery. If your account recovery request is rejected by the support team, it might be due to the invalid authentication documents. Ensure that you have provided accurate authentication information.
Conclusion
In summary, recovering your On88 login account is a relatively easy process. By following the above steps, you can recover your password or account quickly. However, if you run into any issues, do not hesitate to contact the On88 support team for help. Also, ensure that you keep your password and account information secure to avoid any future issues.